Privacy Policy for Schark EV Charging
Effective Date: June 28, 2026
At Schark EV Charging, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our emergency EV charging and roadside assistance services.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including:
Name and email address.
Mobile phone number (for dispatch updates and emergency communication).
Vehicle information (make, model, and year).
Precise location data (to dispatch roadside assistance trucks to your location).
2. How We Use Your Information
We use your information solely to provide emergency charging and roadside assistance, communicate dispatch times, process payments, and improve our services.
3. SMS Text Messaging Data & Third-Party Sharing (Twilio/Carrier Mandated Language)
We are committed to protecting your mobile data and consent. Mobile phone numbers, opt-in data, and consent collected for the purpose of SMS text messaging will not be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes under any circumstances. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement strict physical and digital security measures to safeguard your phone number and location information against unauthorized access, loss, or misuse.
5. Your Rights and Opt-Out Options
You can opt out of receiving automated text messages from us at any time by replying STOP to any text message we send. You may also request that your collected data be modified or deleted by contacting us at wattyouneed@scharkevcharging.com.